Objective

Motivated, engaged, resourceful, and creative problem solver looking to secure a product design position within a team of like-minded individuals.

Experienced in design, facilitation, research and stakeholder management. I bring over 10 years of experience, enthusiasm, humour and a drive to succeed.

Skills

  • Mediating & clarifying information

  • Initiative for improving processes

  • Clear & accurate communications

  • Quick to adapt

  • Eager to learn new skills & techniques

  • Personable & friendly

Work Experience

UX PRODUCT DESIGNER, Workday | 2018 - Current
Collaborative designer working within small design and development teams on multiple products -  including video and chatbot products. Works closely with product managers, developers, researchers, and stakeholders to distill complex problems, clearly rationalize and justify design work, and advocate for user needs.


UX PRODUCT DESIGNER, Allstate Northern Ireland | 2017 - 2018
A full-stack designer leading design decisions within a collaborative, multi-disciplinary team.

  • Created and conducted user research

  • Facilitated product workshops

  • Built user journeys, workflows and user scenarios

  • Worked directly with developers and product managers to ensure technical feasibility, while meeting both business and user needs

  • Worked with, and, mentored junior designers to share knowledge and build confidence in their role

  • Gave presentations to evangelize our UX practices and methodologies across the business


UX DESIGNER, Engage | 2016 - 2017
Responsible for the proposal, planning and implementation of user experience projects in a busy agency environment. Able to speak with, and present to, a wide-range of clients; from large scale institutes to small, family businesses.

  • UX research plans & implementation, both online and in-person.

  • Personas, user journeys, IA, wireframe & interactive prototypes.

  • Direct interaction with clients from sales through to launch and after.

  • Self-directed, collaborative work within a small team, managing several projects at once.


VISUAL DESIGNER, Helm Operations | 2014 - 2015
Worked directly with clients and a small development team to design an intuitive, user-centred, set of software modules for Helm Connect. Built specifically for the maritime industry, the modules consisted of Dispatching, Contracts, Tariffs and more. Each module was crafted to ensure a high- level user experience was met within each module as well as across the entire suite.

  • UX design testing for proof of concept and design validation.

  • User interface programming.

  • Work directly with clients to gather requirements & understand their environments.

  • User centred design philosophy.

  • Agile/scrum project management.

Volunteer Activity

PRACTICAL PROBLEM SOLVING, UX Victoria Meetup
Workshop creator & facilitator

IDEA GENERATION FOR TALKS & BLOGS, Lean In Belfast
Workshop creator & facilitator

SETTING PRODUCT GOALS, Women TechMakers Conference, Belfast
Workshop creator & facilitator

IMPORTANCE OF EQUITY PANEL, Women TechMakers Summit
Panelist

VOLUNTEER ASSOCIATIONS

  • UX Victoria

  • Women TechMakers Belfast

  • Lean In Belfast

  • Belfast Ultimate Committee (Secretary)

  • Belfast Design Week

  • Women Who Code Belfast

  • VUPS Board of Directors (Secretary)

  • Ladies Learning Code & Girls Learning Code Mentor

  • Little Spirits Garden